Passengers with reduced mobility

I am departing from Nice

I PREPARE MY FLIGHT

  • Medical device

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    If you are travelling with a medical device, inquire from your airline any formalities before your trip. Some medical devices need to be registered or signalled to your airline.

Notify staff that you have arrived

Notify staff that you have arrived at the airport as soon as possible, either by calling from one of the external call terminals located around the terminals and in the car parks, going to the information desk (in the arrivals hall of each terminal), or going directly to your airline’s check-in desk :

  • For long-haul flights, from the call terminals and at check-in, at least 3  hours before the flight’s scheduled take-off.
  • For other flights, from the call terminals and at check-in, at least 2 hours before the flight’s scheduled take-off.

Arrival at the airport

 

Call terminals

Notify staff that you have arrived by calling from one of the external call terminals. They are easy to access and will put you in touch with the special assistance team directly.


As soon as you call, you will be put through to the special assistance team, who will come and pick you up where you are and accompany you during all airport formalities through to boarding.

Borne d'appel Aeroport de Nice

At Terminal 1 

  • In the basement of the P2 car park after the access lock to the terminal
  • Near the P3 car park automatic payment machines
  • Alongside the terminal
  • Departure hall,  next to Relay opposite zone C/D

At Terminal 2 

  • Alongside the terminal at doors D1 and D3
  • In the P5 car park, in the departures hall, between block A and block B and between block B and block C
  • In the P5 car park, in the arrivals hall, between block A and block B and between block B and block C
  • In the G2 car park 
  • Departure hall opposite the pharmacy

 

Information desks

Staff at Nice Côte d’Azur Airport are frequently informed about how to assist people with disabilities or reduced mobility. You can contact them for any practical information or request for assistance at one of the information desks.

 

For hearing-impaired people, our information desks are equipped with a system that reduces background noise and makes it easier for you to communicate with us. Officers at the information desks will be on hand to help you use the system, if required.

Bureau d’information Aéroport Nice Côte d'Azur Terminal 2

Check-in

We advise you to check in as early as possible and go directly to your flight’s check-in desk to request assistance.

 

  • For long-haul flights, go to check-in at least 2 and a half hours before the flight’s scheduled take-off.
  • For other flights, go to check-in at least 2 hours before the flight’s scheduled take-off


When you go to check-in, the check-in staff will contact the special assistance team, who will come to meet you at the check-in desk.

Enregistrement PMR Aéroport Nice Côte d'Azur

Support through the boarding

The member of the special assistance team stays with you and provides all the assistance you require, based on your own needs, through to boarding :

 

- assistance at security control
- journey through the shopping and catering area
- use of the special facilities (lavatories, lift, etc.)
- assistance at passport control, etc.

Service d'assiustance PMR Aéroport Nice Côte d'Azur