Passengers with reduced mobility

Your assistance service

Nice Côte d'Azur Airport and all its partners have joined forces to make sure that accessing its terminals is as smooth and pleasant as possible.

Special assistance is provided free of charge, as required under the European Regulation of 5 July 2006 of the European Parliament and of the Council concerning the rights of disabled persons and persons with reduced mobility when travelling by air.

Who should you contact?

To take advantage of a high-quality service, let your airline or travel agent know that you require assistance when you book your flight (and at least 48 hours before your day of departure).

  • When you arrive : notify staff that you have arrived at the airport as soon as possible, either by calling from one of the external call terminals, going to the information desk or going directly to your airline’s check-in desk.
  • At the security checkpoint : make yourself known to the customer service officer in front of the security checkpoint. He or she will help you through security by indicating the most appropriate checkpoint depending on your needs.

Satisfaction survey

Nice Côte d'Azur Airport is conducting a customer satisfaction survey on the PRM assistance service with the aim of continiously imporving customer satisfaction and service quality. Please feel free to share your feedback and/or comments with us.


Invisible disabilities


Invisible disabilities are disabilities that are not easy to detect. They have many different causes and cover a wide array of conditions. With that in mind, our goal is to communicate with you or the person accompanying you as soon as you are in our care, to identify your real needs and expectations, make sure we are in pace with you and spare you long queues as well as noisy and overcrowded areas.

Assistive equipment and infrastructure



ascenseur pmr aéroport nice côte d'azur


Ambulift aéroport Nice Côte d'Azur


Rampe d'accès véhicule PMR aéroport Nice Côte d'Azur



rampe d'accès PMR aéroport Nice Côte d'Azur


Fauteuil PMR Aéroport Nice Côte d'Azur


Parking PMR Aéroport Nice Côte d'Azur


  • Specific parking spaces
  • Access ramp
  • Lift for people with reduced mobility (PRM)
  • Ambulift
  • Tactile strips 
  • Outdoor areas for guide dogs
  • Hearing loops for hearing-impaired people
  • Adapted seating
  • Special lavatories


Annexes and regulations